warranty

  1. ABRedneck

    BLX Outcast replaced under warranty! Thanks Horizon Hobby!!

    Howdy Arrma bashers & enthusiasts!! I want to mention a couple of things... (1) My OutCast had a battery failure that caught fire & totaled my lil truck. Please kids of all ages, follow all of the battery safety instructions! The lipo fire is chemical, you can’t put it out with water, you need...
  2. Snoprosledneck88

    Servo warranty

    Figured I would share since I may be one of the first to deal with horizon hobby for warranty repair/parts on an Arrma. My stock servo quit working. First it wouldn’t turn left the failed all together and wouldn’t turn all together. I called horizon and told them my issues. The asked me to...
  3. <pAuL>

    Typhon Front Diff Explosion!

    Sad to say guys, but I hit a metal pole with my right front wheel going maybe 15 MPH, with my Typhon V2. No front end suspension/steering damage of any kind! However, my front diff housing basically exploded! I think this one is gonna cost me! Anyone think this might be a warranty claim? Thank you.
  4. R

    Warranty problems with Arrma - see pic HELP!!!!!

    Team - My typhoon developed for no reason a failure at weekend. The front GEARBOX CASE SET HD AR310854 Arrma Composite Suspension Mount Set - AR330379 Aluminium FF Suspension Mount (Red) (1) AR330378 all broke rendering the Typhon useless. Genuinely it just happened as I was driving up and...
  5. baz2011uk

    Split tires under warranty?

    would you expect tyres on a brand new v3 kraton to be covered under warranty? my Kraton is little over 5 weeks old and had around 5/6 runs and 1 of the tyres decided to spill its guts and foam coming out of them with a slit in the tyre around 1" long and i have also noticed a slit appearing on...
  6. Rowdie

    Hot Racing = Hot Mess

    Purchased Hot Racing drive shafts for Nero. Attempting to place a warranty claim. Turns out they don't care enough to even respond. While attempting to contact them I've noticed this is not a rare occurrence but is evidently just how they do business. And now you know.
  7. J

    Arrma Customer Support in Europe - Waiting for 6 months now.

    Hey guys, I have no idea, what is wrong with the customer support of ARRMA within europe at the moment, but on the 23rd or August it has been 6 months since I send in my ARRMA Nero Big Rock for a warranty claim - to get it repaired. And it still have no clue when I will get it back. Now, I...
  8. TwiZted SkullZ

    Arrma Warranty came through

    So the ESC on my Outcast just flat died after running paddle tires with a 17t pinion. What started as a speed bash day in the local sand dunes,ended pretty quick...15 mins or so. Called Hobby Services in Illinois, told the lady my ESC quit working and she said send it in. Never had any more...
  9. Aboulafia

    Brand new Nero 9 weeks out of order

    After few pack (5/6) my ESC was out of order. No more output current ! The receiver was dead too. The Nero as a strange behavior since the second pack. I purchased this brand new Nero few weeks ago. For me a difference between a great manufacturer and other is the after sale. And I can not...
  10. S

    question about warranty

    Hi all, I sent my esc to arrma warranty because of running it for a good 5 mins, the motor was warm, the esc just shuts off with a green light, and the throttle does not work... I have tried everything, so I sent it to arrma warranty, after owning this truck for a good 9months or so, I have...
  11. H

    Replacement of the rotor on the nero 6s motor?

    Has anybody replaced the rotor on the AR390174 2000kv motor on the Nero 6s? I'm not sure Arrma will replace this motor. So I'm looking to find a replacement rotor for this motor. Look like it's a rebranded hobbywing motor, but not sure. Anyone have more info on this? Thanks!
  12. T

    First breakage

    How is arrma at replacing things I have 5 packs into and my servo is shot and I broke some parts in the front end
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