Broken bumper out of the box..

[jake1164]

I purchased the Nero from Tower Hobbies and while looking it over I noticed the front bumper was broken. Never driven, never even put batteries in it yet. Do I contact Tower Hobbies, Arrma or just glue it?

 

[jake1164]

Sorry, pretty sure its the back bumper.

And most of my dilemma is around not wanting to ship it back and wait for a new one..

 

[mrbelloso]

Contact Tower Hobbies and ask for a replacement bumper. If they asked send them the photo.

 

[jake1164]

And just like that, all they wanted was the part number and a min on hold and the replacement is being sent to me.

 

[WoodiE]

And just like that, all they wanted was the part number and a min on hold and the replacement is being sent to me.

Now that's customer service!

 

[Dopeman]

Mine came that way too. I didn't think it was broken. I thought it was designed that way to add a little flexion and spring?

 

[blackbalt89]

I'm going to have to check mine now when I get home.

 

[ark1t3kt]

Both the front and rear were broken on mine. I emailed [email protected] with pictures and got a response a few days later. They are sending me 2 new ones.

I also found a fix here on the forum. Here is the link.

 

[ondaedg]

I purchased the Nero from Tower Hobbies and while looking it over I noticed the front bumper was broken. Never driven, never even put batteries in it yet. Do I contact Tower Hobbies, Arrma or just glue it?

Same thing here. The bumper rotates because it breaks at the back of it. and I've never even hit anything with it. Just a few runs up my driveway.

 

[Davidcarlos]

Mine came broken out of the box as well.