- Messages
- 411
- Reaction score
- 324
- Location
- Ohio
- Arrma RC's
- Felony
- Kraton 8S
- Kraton EXB
- Kraton 4s
- Mojave EXB
Has anyone thats ever had to get a warranty replacement for their Firma ESC ever had to cut all the power and motor wires down to the case as proof that you destroyed the ESC? I mean not that I care to destroy an already broken ESC but its just puzzling because another guy I know that has a Felony had his warranty replaced about 5 or 6 months ago and he didnt have to do that at all. Just curious cuz it lowkey makes me feel like theres some reason they don't trust me that its doing what I told them its doing, which is basically nothing except blinking green twice every few seconds. Tried to troubleshoot it with them over the phone but they ended up telling me just to send them my receipt and a picture of the ESC for a replacement. I gave it to them and then a few days later they emailed me back saying that I had to cut all the wires down to the case and send them that pic now. If thats their normal operating proceedure then ok I get it but, if it is, why didnt they tell me to cut all the wires off in the first place?
What was other peoples experience with having a Firma ESC warranty replaced?
What was other peoples experience with having a Firma ESC warranty replaced?