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Stock is 15. Does not come with an optional pinion. People run the stock BLX 100 ESC with an 18t pinion (see RC Dude81) without issue. You would assume the Max10 SCT could do the same. Battery is a Turnigy Graphene, 65C discharge rate. 3s. ESC is rated to 4s.
Too many variables and I’m not familiar with the car. All I can say is if that was the stock equipment, and the stock pinion is 15 and does not come with a speed gear, then why would you expect them to warrantee anything higher than what the stock gearing was?
If you are mixing and matching parts other than what the stock vehicle came with then I can’t see any warranty whatsoever as there are so many different variables in parts put together that failures can quickly easily happen based on a mismatch.
Even on a stock vehicle they give you a chart that specifically says not to run a higher gear on certain terrain.
So I could be wrong, but it sounds to me like you were just mixing and matching your own parts and hoping that it works based on other people on the Internet. That has nothing to do with the manufacturer and should not fall under manufacturer warranty.