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[Niz55]

Buy some cnhl forget the turnigy battery. Worst customer service and garbage battery.

Brand New battery. Customer service told me to run couple of cycles and it will fix it self. Well it didn't. Messages them again and they told me we can't honor because you should of checked the battery before using it.

 

[Rcproponent]

Buy some cnhl forget the turnigy battery. Worst customer service and garbage battery.

Brand New battery. Customer service told me to run couple of cycles and it will fix it self. Well it didn't. Messages them again and they told me we can't honor because you should of checked the battery before using it.

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Now that’s bogus! sorry to hear that happened to you.

glad to hear so many people are happy with cnhl... might have to pick me up some of those when I’m in the market for some more rc spending

 

[rotauq]

I (almost) always measure the cell resistance of new battery. If there is a high number it's no good.


If you have this in writing, you should have a strong warranty case:
"Customer service told me to run couple of cycles and it will fix it self."
One of the reasons i always use email for customer service...

 

[Niz55]

We actually chatted so I do not have anything as proof.

But lesson learned. Not buy anything from them again.

 

[Rcproponent]

We actually chatted so I do not have anything as proof.

But lesson learned. Not buy anything from them again.

I’d send them a picture of your call log with their number in it and the duration of the phone call. They’ll know your serious.