Replacement of the rotor on the nero 6s motor?

[Henker]

Has anybody replaced the rotor on the AR390174 2000kv motor on the Nero 6s?

I'm not sure Arrma will replace this motor. So I'm looking to find a replacement rotor for this motor.

Look like it's a rebranded hobbywing motor, but not sure.

Anyone have more info on this?

Thanks!

 

[Josh nortz]

Mine quit and i sent it in and had a new one a few days later... awesome experiance.

 

[Henker]

Good news

I'll check with the local hobby shop, but they are not always helpful.

Thanks!

 

[WoodiE]

Good news

I'll check with the local hobby shop, but they are not always helpful.

Thanks!

You can also contact Arrma-RC directly via their support - they are very good about getting things resolved quickly.

 

[mrfurious40k]

Why don't you think Arrma will replace it? Crash damage? Give them a call anyway and see what they say.

 

[Henker]

I said this because the LHB simply refuse to support this.
It's the rotor magnet who broke in piece.

I called QTM-RC in Canada/Quebec City to see what they can do, and they simply told me : By your own dude.

I'm looking to have support from another local and after this, I'll go directly with Arrma.
I just try to avoid foreign country shipping (paper work, etc) to return the defect motor

 

[mrfurious40k]

I said this because the LHB simply refuse to support this.
It's the rotor magnet who broke in piece.

I called QTM-RC in Canada/Quebec City to see what they can do, and they simply told me : By your own dude.

I'm looking to have support from another local and after this, I'll go directly with Arrma.
I just try to avoid foreign country shipping (paper work, etc) to return the defect motor

I'm sure Arrma will take care of you. Shipping across the border may be a PITA but hopefully they won't ask you for the damaged one back. Maybe you can just email some pictures as proof and get the new one shipped.

 

[Swerny]

I'm also in Canada and recently made a claim through Hobby Services in the US.

It was simple, and they sent me all new stuff.

Just send them the whole motor, I would bet you get a whole new one in return

 

[Henker]

I call hobby services yesterday. I need to send back the motor for inspection as the price is high and need visual confirmation. to be honest, they can easily see the problem with a picture, I just have to get the rotor out to take the pict, it's an evidence !

I'll check the cost to return this motor with tracking + paper work VS replacing it by something else.

Thanks all for your support and tips.

 

[Swerny]

Tower has the replacement motor for $57 on sale:

http://www3.towerhobbies.com/cgi-bin/wti0001p?&I=LR1832&P=DS

 

[Jerry-rigged]

Great deal there. Don't forget the coupons. $10 off for club members, and $7 off for non-members.

 

[yonzariq]

I call hobby services yesterday. I need to send back the motor for inspection as the price is high and need visual confirmation. to be honest, they can easily see the problem with a picture, I just have to get the rotor out to take the pict, it's an evidence !

I'll check the cost to return this motor with tracking + paper work VS replacing it by something else.

Thanks all for your support and tips.

I understand you, but I also understand Hobby Services.
Had the same once with a HobbyKing motor of which the magnets just came loose...
And they requested me to send it in also.
After I asked why, they told me I could have might as well gotten a picture of the (broken) same motor from the internet and use it to claim a new one.
And this way they prevent that.

But I did get a shop credit at the value of the shipping cost of the motor to them.

 

[Henker]

I understand you, but I also understand Hobby Services.
Had the same once with a HobbyKing motor of which the magnets just came loose...
And they requested me to send it in also.
After I asked why, they told me I could have might as well gotten a picture of the (broken) same motor from the internet and use it to claim a new one.
And this way they prevent that.

But I did get a shop credit at the value of the shipping cost of the motor to them.

I called them today, no choice, they want the electronic component for investigation before they send a new motor. So, at 52$ - 10$ and free shipping, it will be faster and almost less delay to solve this.

They guy from hobby services didn't admit that tower hobbies have this motor for 52$ they have a price of 134$...

Case done, thanks all for support and tips.

I really appreciate it.
Very good community

 

[Jerry-rigged]

Is Both an option? Buy the motor from Tower on this smoking sale. Then send the broke motor back to HH. worst case, you are out $75 and have a running truck. Best case, you are out $75 and have a spare motor.

 

[Swerny]

Is Both an option? Buy the motor from Tower on this smoking sale. Then send the broke motor back to HH. worst case, you are out $75 and have a running truck. Best case, you are out $75 and have a spare motor.

that's what i would have done but the deal is over.