Granite So far pretty decent.

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I understand that you are upset and disappointed and I am really sorry that this happened to you, but unfortunately I totally agree with what they say. I would also expect ANY manufacturer to say the exact same thing if you overheat the motor to the point of melting the plastics. It is ALWAYS the operators job to watch temperatures, especially when you take it upon yourself to change gearing, or any other aspect of the vehicle.

Just because its printed on the chassis doesn't mean that its recommended as an upgrade/option pinion size. They may be working on another model utilizing that same chassis that DOES use that larger pinion size.

Again, I'm very sorry that this happened to you but you could do as they suggest and contact your distributor to see if they will cover the cost or get you the parts at reduced cost as a gesture of goodwill.
Well printing it on the chassis itself would tend to mean it is the 'recommended' size in most companies' books, compared to just about every other car which does not use this method of production rather a user meshing system with no mention of size, to be honest it should have cut out like it says in the manual from excessive heat long before it did the damage. There are instructions and information about such things in the manual that are clearly not for this model(not to mention controls on the receiver that aren't even explained). As far as I have figured this model actually has no 'SRS setup button' to setup the failsafe for such pre-emptive measures. Heck I don't even think the bind button is a real button from the feel of it. Why exactly does it mention multiple times that the esc will shutdown if it overheats yet this doesn't seem to be the case?

Where exactly is this mysterious SRS setup button? That alone should make the esc be covered by warranty let alone the chain reaction because of this causing the motor to overheat then the chassis to melt. I spoke to a guy who runs a smaller more specialised shop than the one I purchased the granite from and he said he would have taken it back for me to get fixed, so I will contacting the store I purchased it from regardless of what arrma themselves say as Australian consumer laws override international manufacturer laws and see if they are willing to sort it out for me, I don't think that having information on false or misleading details about a product are exactly my problem. In my opinion it's on arrma to give correct instructions for their products and not include details of 'failsafes' that do not actually exist on the product that the instructions are supplied with.
 
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