Wheels007
Very Active Member
Years ago I worked at Staples Corporate. I was in a department that would get the escalated customer issues that stores and regular customer service couldn't handle "irate customers". We were taught "The customer is always right...mostly". We'd usually do what Proline did to you. That is, keep your money, but issue a coupon that would bring you back to us to spend money. Not to mention the coupon amount was never more than the product bought. That way we still made a profit.The PL Brute armor white body for the Kraton is a nightmare at $85.00. Supposedly pre-cut and drilled. Sent the first one back, second was no better.
The sides are too short and barely cover the chassis and the body post holes are not aligned to the Kratons. Ugly as sin. The white color doesn't bother me. If it actually fit properly, I would not care if it had pink poka dots. Thank goodness I got 50% off on a PL discount to begin with or I would be an even bigger loser. I would rather be a 50% loser than a total loser. PL service blows. I don't even want to talk with them anymore. Tired of their nonsense talk and apologies. They never accept blame for defects. They will offer you a discount on your next purchase that is negotiable. That's their way of making things better. They wear you out for sure.
Pro tip: At Staples, always say you're P1$$ed and demand a coupon as compensation. You'll most likely get one.