Kraton ESC 2 month old Kraton burned up How to get warranty

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Where are you located? That makes a difference.

If in the U.S., either use the contact form: https://www.horizonhobby.com/contact


Or follow the instructions here: https://www.horizonhobby.com/produc...m=home-review-banner-1&campaign=expertsupport

To process a warranty claim, please send an email to [email protected] and provide the following information:

  • Your complete name and shipping information
  • Product number and item description
  • A clear and legible photo of your Purchase Receipt attached to the email.
  • A clear photo of your item showing any relevant details
* please confirm your product is still under warranty before submitting a request. Warranty conditions can be found in the product manual included with your purchase or in the manuals section of the individual product page.
 
Are you in the US or Canada?

To process a warranty claim, please send an email to [email protected] and provide the following information:

  • Your complete name and shipping information
  • Product number and item description
  • A clear and legible photo of your Purchase Receipt attached to the email.
  • A clear photo of your item showing any relevant details
* please confirm your product is still under warranty before submitting a request. Warranty conditions can be found in the product manual included with your purchase or in the manuals section of the individual product page.
Where are you located? That makes a difference.

If in the U.S., either use the contact form: https://www.horizonhobby.com/contact


Or follow the instructions here: https://www.horizonhobby.com/produc...m=home-review-banner-1&campaign=expertsupport

To process a warranty claim, please send an email to [email protected] and provide the following information:

  • Your complete name and shipping information
  • Product number and item description
  • A clear and legible photo of your Purchase Receipt attached to the email.
  • A clear photo of your item showing any relevant details
* please confirm your product is still under warranty before submitting a request. Warranty conditions can be found in the product manual included with your purchase or in the manuals section of the individual product page.
Lol you post ninja you
 
You need to go into detail, answer all questions and provide pictures and all requested info. Don’t just say, “Kraton ESC burned up.” and expect an adequate response.
 
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