Shopping on Amazon... the good and the bad

[MrTitanium]

I ordered the Big Rock 6s black aluminum CNC 7075-T6 XLWB chassis (ARA320610) off Amazon yesterday. I just got home from work and see a package at the door.

I get inside, prepare myself a nice coffee, and open the box. Something ain't right. What I got wasn't the chassis I ordered. The Arrma package was carefully cut open and a stock chassis (ARA320732) was inside the transparent bag sealed with Scotch tape. I contacted Amazon Customer Support right away and told them what happened. No questions asked, they refunded my money and replacement chassis is on the way. Within 5 minutes, it was all settled.

So some nipplehead got creative and did a switch-a-roo. I gotta say that I'm not upset in the least. This person really took his/her time to seal the bag up nicely. Dear reader... if you're the one that did this, I applaud your effort.

 

[Garcbomber]

Plot twist since you did not provide photo, well played.

 

[305HemiGuy]

Glad it all worked out for you in the end, but man I can't wait to call one of my buddies a Nipplehead

 

[MrTitanium]

Plot twist since you did not provide photo, well played.

I took a pic in case they wanted proof but they didn't ask.

 

[razorrc]

So some nipplehead got creative and did a switch-a-roo. I gotta say that I'm not upset in the least. This person really took his/her time to seal the bag up nicely.

“Some nipplehead”

 

[Littlemotor]

At least I’m not the only one… Here to make appreciate yes for “nipplehead” comment.

Will be using that on my girl ASAP.
Oh-and congrats on new whip, and newer still-chassis!

 

[RetroThutmose]

i really hate the lack of oversight with Amazon. I've paid full price for a new item only to have a used/returned item show up missing parts and pieces. They do make it right but what a PITA if you are waiting on something with a time constraint.

 

[MrTitanium]

At least I’m not the only one… Here to make appreciate yes for “nipplehead” comment.

Will be using that on my girl ASAP.
Oh-and congrats on new whip, and newer still-chassis!

Believe me, I could have been much more creative but I don't want any drama with the Mods because some don't have a sense of humor.

i really hate the lack of oversight with Amazon. I've paid full price for a new item only to have a used/returned item show up missing parts and pieces. They do make it right but what a PITA if you are waiting on something with a time constraint.

I've had issues like this only a handful of times since 2016 with them (because of lost or defective items). All in all, I can't complain as they make it right... and then some.

 

[332_RC]

Amazon stinks. It wasn't rc parts but same thing happened to me. Almost same exact senerio. I contacted CS & they dud same thing then 30 days later I got email saying they are gonna charge me for the replacement if I didn't send the 'other' one back. The email supplied a return label & all. Heads up. Hope it works out!

 

[CrashBoom]

i really hate the lack of oversight with Amazon. I've paid full price for a new item only to have a used/returned item show up missing parts and pieces. They do make it right but what a PITA if you are waiting on something with a time constraint.

I've found this mostly problematic with warehouse items, they're a total crap shoot regardless of what condition they claim the item to be in. I get the impression they spend all of about 5 seconds evaluating the condition and completeness of returns.

 

[Littlemotor]

Believe me, I could have been much more creative but I don't want any drama with the Mods because some don't have a sense of humor.


I've had issues like this only a handful of times since 2016 with them (because of lost or defective items). All in all, I can't complain as they make it right... and then some.

I am a huuuuuuuge fan of calling people poop they’ve never heard before… -and oh man; I hope I don’t run into that guy….

 

[MrTitanium]

Amazon stinks. It wasn't rc parts but same thing happened to me. Almost same exact senerio. I contacted CS & they dud same thing then 30 days later I got email saying they are gonna charge me for the replacement if I didn't send the 'other' one back. The email supplied a return label & all. Heads up. Hope it works out!

I asked the CS agent if I need to send it back. He said no. I'm thinking of donating the stock unit to a local guy as a gesture of paying it forward. I'll see how the mood strikes me.

 

[332_RC]

I asked the CS agent if I need to send it back. He said no. I'm thinking of donating the stock unit to a local guy as a gesture of paying it forward. I'll see how the mood strikes me.

That's good karma!

 

[MrTitanium]

That's good karma!

Huge believer in karma. Good or bad. Wish more people would, to be honest.

That's good karma!

 

[Sheed85]

Similar story happened to me recently. Ordered a DX5C and got a SLT3, no manual , nada. Returns are easy at Amazon but I feel your frustration.