• ISDT Q6 Plus 300W Battery Chargers GIVEAWAY
    ENTER NOW!!!

4x4 Bummed out...

Thread starter #1

Bill K

Well-Known Member
Messages
9
Likes
3
Arrma RC's
Granite
So I ordered the new Granite 4x4 3S BLX on 10/03/2018 and when delivered let it sit boxed until giving it to my son this Friday night (10/12/2018) for his birthday. On unboxing we found the Transmitter trigger broken - with a slight tug it will pull right out of the TX! What a bummer! :cry:

I have the Granite 4x4 brushed version and my son did bind my transmitter to the new Granite just to see if the truck itself would come alive. It did but it wasn't driven in fear that Horizon Hobby will want the whole package sent back. I'll call Monday and see how they'll handle the broken TX. Turns out I'm the only one bummed out. My son (he is an adult, I'm 74 myself) just shrugged his shoulders and said it'll get straightened out. Guess I'm just upset that I handed my son a defective BD present, one that he couldn't start enjoying right away.
 

Nitr0EngiEx

Premium Member!
Premium Member
Messages
106
Likes
18
no dude just enjoy the truck and call 217 398 0007 and they will send a new one. they wont want the whole truck back. call that number to Horizon Hobby and they warranty Arrma and you will get a new Remote Asap. don't call whoever you bought it from, call that number.
 

slick2500

Premium Member!
Premium Member
ArrmaForum Fan
Excellence Award
Messages
1,824
Likes
744
Location
Rapid City, SD
Arrma RC's
Outcast
no dude just enjoy the truck and call 217 398 0007 and they will send a new one. they wont want the whole truck back. call that number to Horizon Hobby and they warranty Arrma and you will get a new Remote Asap. don't call whoever you bought it from, call that number.
 
Messages
1
Likes
0
Arrma RC's
Senton
So I ordered the new Granite 4x4 3S BLX on 10/03/2018 and when delivered let it sit boxed until giving it to my son this Friday night (10/12/2018) for his birthday. On unboxing we found the Transmitter trigger broken - with a slight tug it will pull right out of the TX! What a bummer! :cry:

I have the Granite 4x4 brushed version and my son did bind my transmitter to the new Granite just to see if the truck itself would come alive. It did but it wasn't driven in fear that Horizon Hobby will want the whole package sent back. I'll call Monday and see how they'll handle the broken TX. Turns out I'm the only one bummed out. My son (he is an adult, I'm 74 myself) just shrugged his shoulders and said it'll get straightened out. Guess I'm just upset that I handed my son a defective BD present, one that he couldn't start enjoying right away.
Go ahead and let your son run the truck. Horizon is good about these things.
 
Thread starter #6

Bill K

Well-Known Member
Messages
9
Likes
3
Arrma RC's
Granite
We had our first run... This Granite is awesome even on just our 2S battery. Only running issue was that a couple of times it shut down due to the battery leads pulling out of the Deans to EC5 adapter. I'll get my son a 3S battery with an EC5 connection for Christmas.
 

Nitr0EngiEx

Premium Member!
Premium Member
Messages
106
Likes
18
use a thin zip tie and tie the connectors together. I do this for races to make sure something stupid like a battery doesn't stop me from finishing a race
 
Thread starter #8

Bill K

Well-Known Member
Messages
9
Likes
3
Arrma RC's
Granite
use a thin zip tie and tie the connectors together. I do this for races to make sure something stupid like a battery doesn't stop me from finishing a race
Thanks. Yeah, that would work. Think my son fixed the issue on his last run by putting an ever so slight twist in one of the Deans male prongs.
 

slick2500

Premium Member!
Premium Member
ArrmaForum Fan
Excellence Award
Messages
1,824
Likes
744
Location
Rapid City, SD
Arrma RC's
Outcast
Thanks. Yeah, that would work. Think my son fixed the issue on his last run by putting an ever so slight twist in one of the Deans male prongs.
I hate Deans connectors. For me they never seemed to last that long before they wore out and it was always the esc connectors.
 
Top