HH came through on my warranty claim - partially

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morrjr71

The Old Guy
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Arrma RC's
  1. Infraction
  2. Kraton 6s
  3. Typhon 3s
  4. Infraction 4x4
If you recall, I had a stripped grub screw on the left of my CVD driveshafts, so I couldn't disassemble the steering unit. I got the warranty parts today, but HH left the most important parts out of the order - the steering blocks and the hexes. I bought parts from Jenny's while waiting for Horizon to come through, and I'm glad I did. If I ever need to take apart the stuff I got from Jenny's, I'll have new wheel bearings, CVD driveshafts (complete), grub screws, and a 16T pinion (see below). What HH sent me was in pairs, not just one side, so that's a plus.

Looking at the order closely, the part number for the hex on the exploded view must be wrong: it's the same part number as the pinion I was sent. I rechecked the exploded views, and the pinion has a totally different part number - not even close - so someone at Arrma screwed up. And I guess I missed sending the part number for the steering blocks: I did tell HH to include anything I might have missed, but I guess the guy ordering the parts didn't have a clue as to what was needed for a complete front steering unit.
 
If you recall, I had a stripped grub screw on the left of my CVD driveshafts, so I couldn't disassemble the steering unit. I got the warranty parts today, but HH left the most important parts out of the order - the steering blocks and the hexes. I bought parts from Jenny's while waiting for Horizon to come through, and I'm glad I did. If I ever need to take apart the stuff I got from Jenny's, I'll have new wheel bearings, CVD driveshafts (complete), grub screws, and a 16T pinion (see below). What HH sent me was in pairs, not just one side, so that's a plus.

Looking at the order closely, the part number for the hex on the exploded view must be wrong: it's the same part number as the pinion I was sent. I rechecked the exploded views, and the pinion has a totally different part number - not even close - so someone at Arrma screwed up. And I guess I missed sending the part number for the steering blocks: I did tell HH to include anything I might have missed, but I guess the guy ordering the parts didn't have a clue as to what was needed for a complete front steering unit.
Go figure.. LOL. So, even when doing the right thing they still screwed up🤪😂
 
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