Expectation vs reality.

[morrjr71]

They are going to send me new batteries and told me to keep these ones.

That's true customer service. They know if they do that you just might be a return customer.

 

[Senton_Prime]

That's true customer service. They know if they do that you just might be a return customer.

And for sure u know thats the first thing we think about on the next purchase.. "Man they replaced those batteries" .. And boom your buying more!!

 

[Sandracer_NL]

They are going to send me new batteries and told me to keep these ones.

What did I tell you, their CS is top notch.

 

[slick2500]

What did I tell you, their CS is top notch.

.

 

[Starfox2005]

Sort of irritated.

What I ordered.
View attachment 185121

What I got.
View attachment 185122

I can't use these in the vehicles I bought them for, I need 2s lipos with the leads attached to the back not removable.

I love those kind of battery leads because you can remove them and easily change the connector without having to worry about shorting it. Used to run 2 2s zee batteries in my Kraton with those kind of leads. I'd be disappointed if that's why I ordered them due to size and type of connector. Nice to see that they fixed the issue.

 

[KnowAir]

My CHNL batteries finally arrived(for my xmas xmaxx) They are almost what I expected?
Am I wrong to expect 100c "racing" 4s packs to have wire larger than 12 gauge?
Really would have expected 10ga..
Just gonna send anyway
Well, after switching to xt90 that is..

 

[slick2500]

I love those kind of battery leads because you can remove them and easily change the connector without having to worry about shorting it. Used to run 2 2s zee batteries in my Kraton with those kind of leads. I'd be disappointed if that's why I ordered them due to size and type of connector. Nice to see that they fixed the issue.

I tried that once and ended up breaking the leads inside the case.

 

[Senton_Prime]

My CHNL batteries finally arrived(for my xmas xmaxx) They are almost what I expected?
Am I wrong to expect 100c "racing" 4s packs to have wire larger than 12 gauge?
Really would have expected 10ga..
Just gonna send anyway
Well, after switching to xt90 that is..

View attachment 186032

View attachment 186033

Fun Fact:
Its not the wire size that counts.. Its the length!!

 

[Starfox2005]

I tried that once and ended up breaking the leads inside the case.

I could see that possibly happening. Makes sense.

 

[KnowAir]

Fun Fact:
Its not the wire size that counts.. Its the length!!

I think ur half right, size always matters

 

[slick2500]

Just an update they did in fact send me 6 new batteries, the new 2s batteries are the correct ones and they sent me these 3s ones instead of the black 3s ones. Will definitely order from these guys again.