Hobbywing warranty.

[Cereal_killer]

After 3 more emails.

 

[Moirae]

Man, so condescending imo. He literally typed all of that just to sugar coat "We don't like to honor warranties because haha user error! we build em perfectly!"

 

[3d-rc.myshopify.com]

75c ratings do not exist lol what a bunch of crap.

 

[RCbuzz]

Doesn't the ESC have overcurrent protection? I thought these Modern units have a way to protect themselves from that...

 

[Cereal_killer]

Got the esc for $8

After 64 messages. And $8 bucks later. Problem has been addressed. Finally

 

[Moirae]

Got the esc for $8

View attachment 217187

View attachment 217188
After 64 messages. And $8 bucks later. Problem has been addressed. Finally

Thats a ridiculous number of messages too.

 

[Cereal_killer]

Thats a ridiculous number of messages too.

Indeed. But it had to be done. I couldn't justify the $79. And the amount of crap they put me through.. but I'll be selling it once I receive it.

 

[Mazin]

Shoot I'm surprised you paid the shipping man but at least its done with......

 

[Kla912000]

Indeed. But it had to be done. I couldn't justify the $79. And the amount of crap they put me through.. but I'll be selling it once I receive it.

You paid $8. Hell, I'll give you $16 for it. That's 100% profit. Lol

 

[grihn]

I'm glad to hear they eventually did the right thing, even though they clearly didn't intend to. It's also amusing to me that they still claim it was due to over-voltage. If only there was a way for an ESC to store a log, then they would actually be able to confirm whether or not voltage was the issue, but unfortunately that technology doesn't exist. Someone should start a new company that makes ESC's that do logging. Even if they made a weird whining sound, it'd be worth it. It could be called Citadel, Fortress, Bastion or something...just spit balling names.

 

[Cereal_killer]

You paid $8. Hell, I'll give you $16 for it. That's 100% profit. Lol

Nah. Lol. I paid retail the first time. Wishful thinking though I'm atleast asking $80. Buyer pays PayPal and shipping costs since I bought it originally for $279... or I'll eventually through it in something else until it burns up

 

[slick2500]

I'm glad to hear they eventually did the right thing, even though they clearly didn't intend to. It's also amusing to me that they still claim it was due to over-voltage. If only there was a way for an ESC to store a log, then they would actually be able to confirm whether or not voltage was the issue, but unfortunately that technology doesn't exist. Someone should start a new company that makes ESC's that do logging. Even if they made a weird whining sound, it'd be worth it. It could be called Citadel, Fortress, Bastion or something...just spit balling names.

Castle ecss have data logging.

 

[grihn]

Castle ecss have data logging.

lol I know...it was tongue in cheek.

 

[Moirae]

lol I know...it was tongue in cheek.

I laughed.

 

[sumguy75]

Hate to see that but since getting into the rc hobby I'm so underwhelmed by the customer service and warranties. A few companies do things right, but most of them are either slow/difficult, pass the buck/blame consumer, or just flat out don't ever respond. Glad you got something out of it, but ridiculous they had to be douchebags about it.